Whoever you are . . . wherever you are . . . I have just one thing to say to you. Thank-you

by Martin Jurek

Thank-you for referring your friends, family and co-workers to Campbell River Hearing Clinic. You know who you are: a client who’s rediscovered the simple joy of hearing; a physician who’s trusted us to provide the best care for your patients; or perhaps just a casual stranger with whom I once struck up a conversation.

Whatever the reason you referred us, we sincerely appreciate it. We look forward to helping many more of your friends and neighbours improve their quality of life through better hearing, and we’re truly grateful that you’ve become a part of that mission.  So thank-you.

Let’s face it . . .

Advertising is expensive. When we first came to Campbell River four years ago, it was tough building our business. We didn’t have nearly the advertising budget of the big hearing care chains (and we still don’t). But we worked hard, gave what we felt was great service and treated our clients with respect. Today, more than 70% of our new clients are referred to us by a doctor, friend or colleague.

You’re bombarded with advertising messages every minute of the day, with each advertiser saying they’re better than the last. So rather than use this space to add to the clutter, I wanted to simply write something from the heart: Thank-you.

Your positive outcomes and glowing words have made our business what it is, and we truly appreciate every one of your referrals.

Thank-you for trusting us with your hearing care

Thank-you for sharing your success story with others

Thank-you for referring us to your friends, co-workers, family or patients

Thank-you for being a part of this community we love so much.

A special thanks to two special ladies

I get a real rush whenever clients tell me how I’ve helped improve their life by helping them hear better. It’s why I love what I do. But I’d like to acknowledge the two truly unsung heroes of Campbell River Hearing Clinic: Jana Jurek and Janeen Matheson.

Janeen, you’re generally the first friendly voice our clients hear when they call the clinic and the first smiling face they see when they walk through our door. You’re extremely personable, our clients love you and you deserve to be acknowledged for the great work you do. Thank-you.

Jana, you know as well as I do that you’re the heart, soul and brains of this operation. You work tirelessly behind the scenes to ensure we can give our clients the kind of service that makes them want to refer us, but rarely do you get the appreciation you deserve. So thank-you. You’re my wife, my business partner and my soul mate, I couldn’t do any of this without you.

For helping us help Campbell River hear better

Have you purchased hearing aids from us and are not completely satisfied? I know how it feels to pay for something but not get exactly what you’d hoped for. Let me assure you: if you’re not completely satisfied with the performance of your hearing devices, there’s ALWAYS something more we can do. Please bring them in, and we’ll adjust them for you until your hearing is the best it can possibly be. And remember: there’s NEVER a cost for this additional service.